Connecting people for development: Why public access ICTs matter
Libraries, telecenters, & cybercafés play a critical role in extending the benefits of ICTs to people worldwide.
- 1. Introduction
- 2. Conceptual Framework & Research Design
- 3. Public Access: Landscape & Realities
- 4. Digital Inclusion: Opening Doors
- 5. Beyond Access: Social & Economic Impacts
- 6. Hidden Impacts: Non-users
- 7. Looking Closer: Salient & Contested Issues
- 8. Benefits & Costs: How People Value Public Access Venues
- 9. Public Access in a Development Context
- 10. Moving Forward: Recommendations
Libraries, telecenters, and cybercafés play a critical role in extending the benefits of information and communication technologies (ICTs) to a diverse range of people worldwide. However, their ability to contribute to development agendas has come into question in recent times. The Global Impact Study was designed to address this debate by generating evidence about the scale, character, and impacts of public access ICTs in eight countries: Bangladesh, Botswana, Brazil, Chile, Ghana, Lithuania, the Philippines, and South Africa. This book summarizes the study’s key findings, situating public access in the context of national development, discussing some disputed issues, and providing recommendations for policymakers, public access practitioners and researchers. The results show that a central impact of public access is the promotion of digital inclusion through technology access, information access, and development of ICT skills. Both users and non-users report positive impacts in various social and economic areas of their lives.
Connecting people for development: Why public access ICTs matter Copyright © 2013 by Technology & Social Change Group, University of Washington Information School. All Rights Reserved.